Need to Pay Your Bill?
ClaimPay MD offers convenient online payment by credit card or checking account. All you need is your ClaimPay MD's account number and ZIP code.
Account Billing Plan
ClaimPay MD's account billing plan* is similar to how credit card statements work. We bill you for individual insurance policies just as a credit card company bills you for purchases made at individual retail and service stores. Then we apply your payment on your monthly balance to your account, not to individual insurance policies—the same way a credit card company applies your payment to your monthly balance, not to individual purchases.
Flexible Payments
With the account billing plan, you may pay the minimum monthly amount due, the full account balance or any amount in between. If you pay more than the minimum due, we apply the difference as a credit to your account. You won’t receive another bill until the credit in your account is not enough to pay the minimum amount due..
With the account billing plan, you may pay the minimum monthly amount due, the full account balance or any amount in between. If you pay more than the minimum due, we apply the difference as a credit to your account. You won’t receive another bill until the credit in your account is not enough to pay the minimum amount due..
Payment Schedule
We issue your statement at least 20 days before the payment is due. To continue your policies in force, you need to pay at least the minimum amount due. If we receive less than the minimum due, all the policies in your account could be canceled. If your policies are not canceled for the non-payment, the full account balance may be required on future billings.
We issue your statement at least 20 days before the payment is due. To continue your policies in force, you need to pay at least the minimum amount due. If we receive less than the minimum due, all the policies in your account could be canceled. If your policies are not canceled for the non-payment, the full account balance may be required on future billings.
Electronic Funds Transfer
With electronic funds transfer, your payment is automatically deducted from your bank account each time your premium is due. No checks to write. No postage to pay. No need to worry about forgetting to make your payment.
Each payment appears on your bank statement for easy record keeping. When you use electronic funds transfer, you avoid transaction charges that are applied to monthly billings when you pay by check or credit card.
To sign up for electronic funds transfer:
- Download, print off, fill out and sign the Policyholder Authorization for Electronic Funds Transfer
- Attach a voided check or savings account slip
- Mail the Authorization Agreement and voided check or savings slip to your insurance agent
Be sure to pay the current amount due on your policy and any additional invoices you receive. This will ensure that your coverage is continued until your electronic fund payments begin.
Online Payment
If you are not set up for electronic funds transfer and need to make sure your insurance payment arrives on time, you can use your credit card (Visa®, MasterCard® or Discover®) or checking account to pay your bill online. All you need is your ClaimPay MD account number and the ZIP code shown on your billing statement. Enter your payment through our website:
Make Online Payment Now
Payment must be entered on the website by 6:45 p.m.Pacific Time, Monday-Friday (excluding holidays), to be credited to your account the same day.
The same transaction fees that apply to mailed payments are applied to each online payment. A payment entered on the website is applied to your credit card or taken from your checking account the following business day.
For website assistance, contact IT Support between 6 a.m. and 6 p.m. CT, Monday-Friday (excluding holidays).
Phone:
Toll Free:
Email:
Toll Free:
Email:
If you get voice mail, please leave a number where you can be reached.
If you have billing questions, contact your independent insurance agent.
Payment by Phone
To make a payment by phone, call (360) and respond to the automated prompts. You can choose to pay by checking account, savings account or credit card.
Pay-by-phone is available to all direct-billed policyholders for standard invoices, as well as audits. Accounts currently registered for electronic funds transfer (automatic payments) are not eligible.
Payment by Mail
* Electronic funds transfer and online credit card and checking account payment are available to business insurance policyholders in the states where ClaimPay MD has business..
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